Frequently Asked Questions

  • Merchants

  • Developers

  • Consumers

  • What is a retrieval?

    • Occasionally a bank or issuer may ask a customer for proof of purchase. “Retrieval” is a notification of this request. The Retrieval Process becomes a merchant’s responsibility to provide proof of purchase to Allied Wallet within 5 (five) days of receiving the notification.

  • How do I dispute a chargeback?

    • We recommend that merchants avoid customer-filed charge backs by providing excellent customer service and fulfilled promises. Also, clearly stating the transaction descriptor in the checkout process will help mitigate customer confusion. If a chargeback is filed, we recommend that the merchant provide a signed payment affidavit from the customer along with a copy of the customer’s identification.

  • My payout is scheduled for today. Why have I not received the funds?

    • Please allow up to 48 hours for payouts to be received by your financial institution.

  • When will I receive my payouts?

    • Payouts are granted on a weekly basis for all processing 12 (twelve) days in arrears. Holdback Charge payouts are granted after 6 (six) months of rolling reserve status.

  • What payment methods are available to me?

    • Allied Wallet accepts and processes payments from cards displaying the Visa, MasterCard, American Express, Discover, Diners Club, JCB, China UnionPay, Sofort, Klarna, Giropay, Maestro, Cartes Bancaires, Direct Debit, and VPay emblems or from users of the Allied Wallet’s eWallet.

  • How can I change the bank account that I receive payments to?

    • To change the bank account where you receive payouts, please visit the bank account update page in your merchant portal.

  • My account has been terminated. When will I receive my settlement funds?

    • Terminated accounts will receive payouts on the fifteenth day of the month following the 180th day, after the last [positive] settled transaction using the standard payout method used on your account.

  • How do I find my statements?

    • Our Accounting Department will provide individual links via e-mail enabling merchants to view their statements. Merchants also have access to their reports within the gateway in which they can view their weekly and rolling reserve payouts.

  • What is a rolling reserve?

    • A rolling reserve is a pre-determined percentage of gross sales that Allied Wallet will withhold for an agreed upon period of time as stated in your processing agreement. We ask that our merchants keep a rolling reserve as added security for the merchant and provider alike. The Rolling Reserve can be withheld for 1 (one) to 6 (six) months depending on the agreement made in your Terms of Agreement.

  • How does Allied Wallet protect me from fraudulent orders?

    • Allied Wallet uses an award-winning gateway to protect merchants and customers alike from fraudulent transactions. We have implemented PCI compliant policies and security measures to protect the information of consumers as well as to protect merchants from fraudulent orders.

      Allied Wallet empowers its clients with an easily customizable fraud scrubber based upon our proprietary fraud protection software. Our fraud protection software utilizes the back-up of the Max-Mind system that enables you to perform a variety of fraud checks on each and every transaction. Allied Wallet’s transactions are 128bit SSL encrypted and backed by our PCI Level 1 Compliance certification ensuring that your business is in safe hands.

      Fraud Protection That Will Boost Your Profit Margins:

      When you decide to use Allied Wallet to accept credit cards, our fraud protection system is capable of reducing your costs and ultimately increasing your profit margins.

      • Reduce Fraud Related Costs – By minimizing unauthorised transactions and scrubbing fraudulent attempts before they are processed, Allied Wallet’s fraud protection helps reduce chargeback fees & inventory loss.
      • Maximize Profits – Get the most out of your transactions instead of worrying about the potential fraud.
      • Customizable Fraud Scrubber – Set the fraud scrubber’s setting to any fraud protection level you find works best for your business.
      • Get Smart – Allied Wallet’s IP & GEO-IP fraud protection tools allow you to be one step ahead of potential scammers.
  • Do you support recurring billing?

    • Yes, Allied Wallet enables our merchants to accept recurring payments from their customers for up to three consecutive months in one billing cycle.

  • Do you support a membership management system?

    • At this point in time, Allied Wallet does not provide or offer a membership management system.

  • What are the requirements to obtain a Virtual Terminal?

    • To be approved for Virtual Terminal our Underwriting Team must review the type of account, the risk of the account, and obtain Management approval. Approval varies on a case-to-case basis.

  • What Industries can you NOT process payments for?

      • MLM (without a tangible product)
      • Adult and Pornographic Content
      • Animals
      • Alcohol
      • Body Parts
      • Child Pornography
      • Cyberlocker Services
      • Drugs
      • eWallets
      • File-Sharing Services
      • Money Transfer Businesses
      • Money Transmission
      • Online gaming or Gambling in the USA (USA Cards must be blocked 7995 MCC)
      • Pharmacy: Controlled Substances
      • Prostitution
      • Tech Support
      • Telemarketing
      • Tobacco (when sent outside of your country and/or state)
      • Weapons
  • What currencies can I receive payouts in?

    • Allied Wallet has the ability to payout in any currency that is being processed. Merchants will be subject to bank’s conversion rates if applicable.

  • What currencies can I accept payments in?

    • Allied Wallet’s payment solutions allow you to accept 164 currencies online. You can process online payments in a 196 countries to grow your business globally:

      • Ariary
      • Baht
      • Balboa
      • Birr
      • Boliviano
      • Cedi
      • Colon
      • Cordoba
      • Dalasi
      • Denar
      • Dinar
      • Dirham
      • Dobra
      • Dollar
      • Dong
      • Dram
      • Escudo
      • Euro
      • Forint
      • Franc
      • Gourde
      • Guarani
      • Guilder
      • Hryvnia
      • Kina
      • Kip
      • Koruna
      • Krona
      • Krone
      • Kronoa
      • Kroon
      • Kuna
      • Kwacha
      • Kwacha
      • Kwanza
      • Lari
      • Lat
      • Lempira
      • Leone
      • Leu
      • Lev
      • Lilangeni
      • Lira
      • Litas
      • Loti
      • Manat
      • Meticail
      • Nakfa
      • Ngultrum
      • Ouguiya
      • Pa’anga
      • Pataca
      • Peso
      • Pound
      • Pula
      • Quetzal
      • Rand
      • Real
      • Rial
      • Riels
      • Ringgit
      • Ruble
      • Rufiyaa
      • Rupee
      • Rupiah
      • Ruple
      • Shekel
      • Shilling
      • Sol
      • Som
      • Somoni
      • Taka
      • Tala
      • Tenge
      • Tugrik
      • Vatu
      • Yen
      • Yuan
      • Renminbi
      • Zloty
  • I'm a new merchant thinking about joining. How do I apply?

    • Apply online using our online application at Sign Up

  • What is a "merchant?"

    • A merchant is an individual or a company that is selling goods and/or services online.

  • Is there a credit check required in order to apply for a merchant account?

    • No. Credit checks are not a part of Allied Wallet’s application and underwriting process.

  • How long does integration take?

    • A merchant’s website can be completely integrated with Allied Wallet’s payment services within 24 – 48 hours.

  • What is your discount rate?

    • Allied Wallet’s Merchant Discount Rates are negotiated on an individual basis. Your contract will define your respective rate.

  • How long before I can accept payments online?

    • After integration is complete and a compliance check is performed a merchant can begin accepting their payments. This process can be completed in 24 – 48 hours.

  • Can I negotiate a lower/discounted rate?

    • Allied Wallet representatives evaluate merchants on a wide variety of aspects including volume and size. Rates are discussed and agreed upon on an individual basis.

  • How long is the application process?

    • The application begins with a short “Pre-Application Form” on our website and within minutes we will review it and e-mail you a full application. Upon receiving your completed application and supporting documents, we can review your information and grant an approval or decline within 24 hours.

  • What kinds of products/companies do you process for?

    • Allied Wallet can process payments from a wide variety of respectable merchants. With solutions for any business size, we can accommodate your payment service needs. We service clothing retailers, dropshippers, e-book retailers, dating websites, software and mobile app developers, and more. If you have a great product, we can process your sales.

  • What do I need to apply?

    • In order to review your application, we need ALL of these supporting documents:

      • A Completed Application
      • Passport or Government-issued ID
      • Proof of Address/Utility Bill
      • Articles of Incorporation
      • Previous ACH/Credit Card Statements
      • Previous Bank Statements
      • Current Business License
      • Tax Return/Certified Financial Statement
      • Written Business Description & Fulfillment Plan
  • Is there a sign up fee?

    • Allied Wallet realises the competition in obtaining your business. But since we are sure you’ll love our service, we offer all of our clients the opportunity to sign up for free. Since Allied Wallet’s creation in 2002, we have been dedicated to providing merchants with the easiest e-commerce solutions.

      Sign Up Today and Get:

      • Secure, encrypted SSL (Secure Socket Layer) for secure transactions
      • PCI Level 1 Security Standards
      • Online payment gateway software that allows you to instantly accept all major credit card payments in real-time over the internet
      • A virtual terminal for easy, manual submission of credit card orders
      • E-Wallet acceptance functionality
      • Convenient online tracking, reporting, and management of your transactions
      • Free Application
      • Free Integration
  • What is QuickPay?

    • Our QuickPay solution is designed to be an easy to use, flexible solution for small to medium sized online businesses. If online sales are an important aspect of your business and you do not have the time, money, qualifications, or expertise to program your own interface, then Quickpay is the solution to the needs of your business. Hosted by Allied Wallet, the QuickPay gateway is easy to use, quickly integrated, extremely fast, and very secure.

      How does it work?

      Checkout
      Because the payment information stays on Allied Wallet’s hosted checkout pages, you don’t need to worry about your shopping cart’s PCI compliance.
      When customers are ready to checkout and pay for the purchase on your website, they are taken to a checkout page hosted on Allied Wallet’s secure servers.

      Transaction
      Once the customer submits their payment information, they will receive an on-screen and email confirmation to notify them that the transaction was successful.

      All Major Credit Cards
      The QuickPay solution supports all major credit cards including Visa, MasterCard, and JCB. It can also be integrated with nearly any shopping cart or order management software.

      Security & PCI Compliance
      The checkout process is protected by Allied Wallet’s PCI level 1 compliant technology. In addition to this, there are customisable fraud scrubbers on every single transaction to make sure every transaction is a legitimate buyer.

  • What benefits are included with your online merchant services?

      • Costs and Rates – Allied Wallet has some of the most competitive rates and fees within the industry.
      • Experience – Allied Wallet has over 8 years of experience operating in e-commerce.
      • 24 / 7 Customer Service – Our customer service team is available to your customers, 24 hours a day, 7 days a week to help resolve all of their refund and chargeback issues. We offer this service free to our merchants!

      What do I need to do to open a merchant account?
      To open a merchant account with Allied Wallet, you will need: identification, a bank account, a website, a shopping cart (for QuickPay merchants), and the will to succeed.

      What software or equipment is necessary?
      In addition to a website, you’ll need a shopping cart system that allows customers to enter their personal data and credit card information. Real-time systems require you to use a separate service called a gateway provider, which may be accessible through your merchant account provider.

      What happens when a transaction is submitted?
      Transactions are processed when the sale is made. A virtual receipt is printed on the buyer’s screen, indicating that the sale is final. These transactions are entirely automatic, requiring no human interaction to complete and finalize sales.

      Is it safe?
      Allied Wallet’s gateway also serves as an added measure of protection against fraud, which occurs quite frequently in the anonymous environment of online sales.

  • What payment options are available to me?

    • The ability to accept Visa and Mastercard from your e-commerce website is imperative in today’s technology-driven world. In 2002, Allied Wallet was created to meet this ever-growing demand and is now able to offer its clients the ability to accept multiple payment options from Visa to JCB. Allied Wallet can offer a solution to mitigate nearly any merchant’s needs.

      Accept every major form of payment on your website:

      • Visa
      • Mastercard
      • JCB
      • Discover
      • American Express (Through PayFlow)
      • ACH
      • Pay-by-check
      • Pay-by-phone
  • Why should I accept credit cards in China?

    • Selling your products or services may seem a little “foreign” to you. But here’s a fact… At the current rate, China will surpass the United States this year as the world’s leading online retail market for the first time, reaching over $282 billion.

      It might not be in your immediate business plan, but there are plenty of reasons why you should provision for international sales. Without taking too much of your time, here a few reasons why you should accept credit cards in China:

      • Total Chinese retail sales grew 8.9%.
      • This year, online sales in China grew 34.7% in the first three quarters.
      • This was equivalent to 1.3 trillion yuan.
      • About 200,000 Chinese companies now engage in cross-border e-commerce.
      • The Chinese government is taking steps to make cross-border internet trading easier and cheaper.

      It’s clearer than ever that Chinese consumers are embracing e-commerce and shopping online. And if we want our businesses to see their full potential, we must not limit our customer bases. Accepting credit cards in China is the first step in maximizing our global reach.

  • What countries do you process in?

    • Allied Wallet processes payments in Algeria, Andorra, Angola, Antigua, Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, People’s Republic of China, Colombia, Comoros, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, South Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Vietnam, Zambia, Abkhazia, Republic of China, Nagorno-Karabakh, Northern Cyprus, Pridnestrovie, Somaliland, South Ossetia, Ashmore and Cartier Islands, Christmas Island, Cocos Islands, Coral Sea Islands, Heard island and McDonald Islands, Norfolk Island, New Caledonia, French Polynesia, Mayotte, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, French Southern and Antarctic Lands, Clipperton Island, Bouvet Island, Cook Islands, Niue, Tokelau, Guernsey, Isle of Man, Jersey, Anguilla, Bermuda, British Indian Ocean Territory, British Sovereign Base Areas, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Monserrat, Pitcairn Islands, Saint Helena, South Georgia & South Sandwich Islands, Turks and Caicos Islands, Northern Mariana islands, Puerto Rico, American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll, U.S. Virgin Islands, Wake Island, Hong Kong, Macau, Faroe Islands, Greenland, French Guiana, Guadeloupe, Martinique, Reunion, Aland, Aruba, Netherlands Antilles, Svalbard, Ascension, Tristan da Cunha, Australian Antarctic Territory, Ross Dependency, Peter I Island, Queen Maud Land, and British Antarctic Territory.

  • What countries do you NOT process in?

    • Allied Wallet will not process payments in Afghanistan, Albania, Bosnia and Herzegovina, Congo, Cote d’Ivoire, Cuba, Iran, Iraq, North Korea, Liberia, Libya, Myanmar, Nigeria, Pakistan, Somalia, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.

  • I have a question that is not listed…

    • If you have a question that is not listed in our Merchant FAQ, please contact us by calling (888) 255-1137 or + 44 203 318 8334, using our live chat feature, or emailing support@alliedwallet.com. We are constantly expanding our Merchant FAQ, but we realise that it’s impossible to cover every topic, so we would love to speak with you directly to help resolve your issue.

  • How can I get Allied Wallet’s integration APIs?

    • All of Allied Wallet’s APIs and related documentation are accessible at our API page here.

  • How can I integrate my e-commerce platform to accept payments with Allied Wallet?

    • Allied Wallet offers a simple API for integration. We also offer integration services at no additional charge if you do not have a developer to integrate our API. See our API here.

  • How do I configure my payment page?

    • Configuring your payment page is simple. Use this form to build your payment page. If you still have difficulty, and your questions aren’t answered on our Developer FAQ page, please feel free to contact us at any time.

  • How can I configure my Member Management URL?

    • Begin configuring your payment page by logging in to the Allied Wallet Gateway with the credentials you were given in your integration email.

      • Click on “MERCH SETUP” > “SITE MANAGEMENT” > “CONFIGURE SITE” and here, you can view and configure the following options to customize your user’s experience and information.
      • Click on “Configure Member Management URL” This URL resides on your server and will call “SCRIPT NAME.EXT” which processes your member information. It can also add the member’s information to an “SQL” or “IIS” database or write to an “.HTACCESS file.”
  • How do I configure my ‘Configure Username and Password’ rules?

    • Begin configuring your payment page by logging in to the Allied Wallet Gateway with the credentials you were provided with when you received your Integration Email.

      • Click on “MERCH SETUP” > “SITE MANAGEMENT” > “CONFIGURE SITE” and here, you can view and configure the following options to customize your user’s experience and information.
      • Click on “Configure Username and Password Rules”. This page allows you to choose how username and password information is displayed.
  • How do I manage approved and declined URLs?

    • Begin configuring your payment page by logging in to the Allied Wallet Gateway with the credentials you were provided with when you received your Integration Email.

      • Click on “MERCH SETUP” > “SITE MANAGEMENT” > “CONFIGURE SITE” and here, you can view and configure the following options to customize your user’s experience and information.
  • How do I manage customer email messages?

    • Begin configuring your payment page by logging in to the Allied Wallet Gateway with the credentials you were provided with when you received your Integration Email.

      • Click on “MERCH SETUP” > “SITE MANAGEMENT” > “CONFIGURE SITE” and here, you can view and configure the following options to customize your user’s experience and information.
      • Click “Customize Your Payment Form Styles” and you can customize the style of our secured payment page to match the look and feel of your website.
  • How do I upload my logo to the payment page?

    • Begin configuring your payment page by logging in to the Allied Wallet Gateway with the credentials you were provided with when you received your Integration Email.

      • Click on “MERCH SETUP” > “SITE MANAGEMENT” > “CONFIGURE SITE” and here, you can view and configure the following options to customize your user’s experience and information.
      • Click “Upload Your Website’s Logo”. Uploading your website’s logo will customize your secure Allied Wallet-hosted checkout page, reminding your customers that they are securely purchasing items from your site.
  • I have a question that is not listed…

    • It can be difficult to cover such a wide body of subject matter on a Developer FAQ section. If you don’t see your question covered in the Developer FAQ, please call us at 1-888-255-1137, contact us via our Live Chat, or Email us.

  • What is Allied Wallet?

    • Allied Wallet is an IPSP (Internet Payment Service Provider) that gives merchants the ability to accept credit cards online via credit card processing, multi-currency merchant services, state-of-the-art payment processing, digital eWallet solutions, and a PCI Level 1 payment gateway. Explore our About page to learn more.

  • What is this item on my credit card statement?

    • If you purchased a product from a website using Allied Wallet, the descriptor will have an “ALW*” in the prefix signifying it is an Allied Wallet transaction. Next to this will be the Company Name of the website owner from which you made your purchase. Lastly, you’ll see the customer service phone number that you can call for information regarding the transaction. If a charge meets these criteria and is unfamiliar, continue on to the next question.

  • What do I do if I have a charge that I don’t recognize?

    • If there is a charge on your credit card that you do not recognize and the descriptor fits the criteria mentioned above, please contact us using any of the following methods:

  • How can I dispute a charge?

    • If you believe your purchase to be a mistake or fraudulent, contact your bank and dispute the charge or you can file a dispute with us on our Support page.

  • What do I do if I never received my purchase?

  • Can I have more than one eWallet account?

    • We only offer one account per user. Your account can be funded and linked with different credit cards, but sole ownership of multiple accounts is prohibited.

  • How long does it take for a transfer to show up in my eWallet?

    • Most transfers will show up in your account immediately. When you fund your account with your credit card, the transfer will take place once the transaction is approved by your credit card company. After purchasing goods or services from a merchant, the transaction should show up in your account as soon as the merchant accepts the transfer. When transferring money to another user, the transaction will appear delayed until the user accepts your transfer.

  • Are there certain things I cannot use my eWallet to send or receive payments for?

    • We do not process for the purchases or sale of: unlicensed content, spyware, phone minutes, existing debts, digital cash, spending accounts, gift certificates, coupons, rebates, vouchers, securities, stocks, bonds, deeds, sweepstakes, gaming, gambling, sport betting, wagers, wagering pools, lottery tickets, warez, pirated software, pirating tools, hacking tools, http/tcp proxies, irc/ircd, bnc, eggdrop, remote bots, shell accounts, dial-ups, dial-ins, spamming tools, fake ID tools, credit reports, anonymous proxies, proxy lists, password lists, email address lists, postal address lists, or any materials endorsing or encouraging violence, hatred, revenge, racism, victimization, or criminal activity.

  • Why didn’t I receive my account activation email?

    • If you do not receive your activation email, first check your junk/spam folder to ensure it did not fall in those boxes. If you still have not received your activation email, please contact us by calling 1-888-255-1137, using our Live Chat feature on our contact us page or by emailing us at support@alliedwallet.com.

  • Why was my eWallet registration rejected?

    • If any of the information you provide is found to be incorrect then your registration will be rejected. If you found your rejection to be an error, please contact support@alliedwallet.com.

  • How do I link my credit card or bank account to my eWallet?

    • Setup is simple. And once you’re linked up, you’ll be all set to make purchases or send/receive payments. Follow the three steps on this page and you’ll be linked and ready to go.

      • Scroll over to “My Account” and you will have a few different options for managing your account.
      • Click on “Credit Cards” to link your card.
      • Click the “Add New Account” button.
      • Fill out your billing and card information.

      You can rest assured that this is the only time you’ll have to enter in valuable information. You should be at ease knowing that Allied Wallet is completely PCI Level 1 compliant. We have the strictest security and state-of-the-art, anti-fraud technology that serves to protect every last bit of your financial information.

      After completing the form, a small amount between $2 and $40 USD will be charged so that we can verify you card’s validity. After 5 (five) days, you will be refunded for the full amount. Check your statement with the card that you linked to Allied Wallet. The transaction might appear as “Pending” for a few days. If you need help finding the transaction, please contact your bank.

      After, just simply login to your Allied Wallet account and click on “Credit Card Accounts,” then click “unverified”. After you finish these four short steps, your credit card will be verified and you will be free to use it as you please. Our Consumer FAQ covers the basics, but you can learn more by exploring the eWallet section of our website.

      If you have additional questions not covered in our Consumer FAQ, please contact us at support@alliedwallet.com and we will be happy to assist you.

  • What is a Digital Wallet?

    • The word technology is a word that people will never get tired of. Additionally, as time flies by technology has constantly been advancing. Technology has become more user-friendly and it no longer matters how old people are, they can still enjoy the latest technology.

      “Digital wallets,” for instance, are one of the newest innovations that have caught on for web-based sales and the e-commerce industry.

      Many of you may already be familiar with the term; however, for those of you who are not, digital wallets function as secure digital methods of payment that store your payment information such as credit cards, bank information, and even concert tickets, coupons, receipts, and airline boarding passes.

      Digital wallets allow users to safely complete transactions when accessed through a device. Furthermore, digital wallets can come in handy beyond executing payments, such as in finding coupons and deals because merchants can target users based upon geographical location.

      Now, can consumers really rely on the app, itself? A mobile commerce expert mentioned that it depends on the company who handles the transactions. The company will be trusted with personal information like credit card data. This is why it is important for a customer or merchant to rely on a company they can trust, one that has withstood the test of time.

      If you haven’t already, join over 60 million Allied Wallet eWallet users for safe payments all over the world!

  • What countries do you process in?

    • Allied Wallet processes payments in Algeria, Andorra, Angola, Antigua, Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, People’s Republic of China, Colombia, Comoros, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, The Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, South Korea, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Vietnam, Zambia, Abkhazia, Republic of China, Nagorno-Karabakh, Northern Cyprus, Pridnestrovie, Somaliland, South Ossetia, Ashmore and Cartier Islands, Christmas Island, Cocos Islands, Coral Sea Islands, Heard island and McDonald Islands, Norfolk Island, New Caledonia, French Polynesia, Mayotte, Saint Barthelemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, French Southern and Antarctic Lands, Clipperton Island, Bouvet Island, Cook Islands, Niue, Tokelau, Guernsey, Isle of Man, Jersey, Anguilla, Bermuda, British Indian Ocean Territory, British Sovereign Base Areas, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Monserrat, Pitcairn Islands, Saint Helena, South Georgia & South Sandwich Islands, Turks and Caicos Islands, Northern Mariana islands, Puerto Rico, American Samoa, Baker Island, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Midway Islands, Navassa Island, Palmyra Atoll, U.S. Virgin Islands, Wake Island, Hong Kong, Macau, Faroe Islands, Greenland, French Guiana, Guadeloupe, Martinique, Reunion, Aland, Aruba, Netherlands Antilles, Svalbard, Ascension, Tristan da Cunha, Australian Antarctic Territory, Ross Dependency, Peter I Island, Queen Maud Land, and British Antarctic Territory.

  • What countries do you NOT process in?

    • Allied Wallet will not process payments in Afghanistan, Albania, Bosnia and Herzegovina, Congo, Cote d’Ivoire, Cuba, India, Iran, Iraq, North Korea, Liberia, Libya, Myanmar, Nigeria, Pakistan, Somalia, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.

  • I have a question that is not listed…

    • If you have a question that is not listed in our Merchant FAQ, please contact us by calling (888) 255-1137 or + 44 203 318 8334, using our live chat feature, or emailing support@alliedwallet.com. We are constantly expanding our Merchant FAQ, but we realise that it’s impossible to cover every topic, so we would love to speak with you directly to help resolve your issue.